New patients could finally book without ringing reception.
This is a sample of how we lay a job out — the business isn't named and no numbers are invented. Real client work replaces it as each one is cleared to show.
The old site listed treatments but gave a nervous new patient no reason to pick this practice over the one two streets away — and no way to ask a question after 5pm.
Three moves, in the order that paid.
Rewritten around the worry
Every page answers what a nervous patient actually wants to know first: will it hurt, what does it cost, who will I see.
Enquiries caught after hours
Site chat answers the common questions and takes details when the practice is closed.
Reception stopped repeating itself
The ten questions the front desk answered daily now live on the page that ranks for them.
- A new site
- After-hours site chat
- Treatment pages
- Enquiry routing to one inbox
Reception spends its morning on patients in the room, not on the phone.
Every week after launch, the same report: what shipped, what it brought in, what needs a decision. No meetings, no chasing an account manager.
Tell us what's going wrong. We'll tell you straight.
No forms, no calls — a straight answer in chat.