CASE STUDY

Orders moved off the phone and onto the site.

An independent bakeryFood & drinksample layout

This is a sample of how we lay a job out — the business isn't named and no numbers are invented. Real client work replaces it as each one is cleared to show.

Trays of bread cooling on wooden racks in a small bakery.
THE SITUATION

Every celebration cake started as a phone call during the morning rush — order details on a flour-dusted notepad, half of them wrong by Friday.

WHAT WE DID

Three moves, in the order that paid.

01

One page that takes the order

Sizes, fillings, collection date and deposit, in the order a customer thinks about them.

02

Google profile rebuilt

Hours, photos, categories and a steady flow of reviews, so the shop shows up in the local three.

03

Confirmations that write themselves

The order lands in the inbox and the customer gets a confirmation without anyone typing it.

WHAT SHIPPED
  • A five-page site
  • An order form with deposits
  • Google profile rebuild
  • Automatic confirmations
WHAT CHANGED

Order-taking stopped interrupting the morning bake.

Every week after launch, the same report: what shipped, what it brought in, what needs a decision. No meetings, no chasing an account manager.

Tell us what's going wrong. We'll tell you straight.

No forms, no calls — a straight answer in chat.