Legal

Privacy Policy

Last updated: March 14, 2026

1. Introduction

ThemeKnock Digital (“ThemeKnock,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themeknock.com (the “Site”) or use our services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not access the Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a consultation
  • Subscribe to our newsletter
  • Interact with our Pilot AI assistant
  • Book a strategy call through our scheduling system
  • Enter into a service agreement with us

This may include your name, email address, phone number, company name, website URL, and project details.

Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring website or source
  • Device type and screen resolution

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Deliver and manage our services
  • Send you marketing communications (with your consent)
  • Improve our website, services, and user experience
  • Analyze website usage and performance
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. You can control cookie preferences through your browser settings.

We use the following types of cookies:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our site (Google Analytics)
  • Marketing cookies: Used to track visitors across websites for advertising purposes

5. Third-Party Services

We may share your information with trusted third-party service providers, including:

  • Google Analytics (website analytics)
  • Calendly (scheduling)
  • Email marketing platforms
  • CRM systems
  • Payment processors

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@themeknock.com.

9. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: